FAQ

Where are you located?

Our main office is open year-round at 600 University Avenue, Suite 8, in the green section of the building on the top floor. During Festival, workshops and events take place in various locations in and around Fairbanks, including the University of Alaska Fairbanks (UAF) campus.

How can I obtain a UAF parking pass for the duration of festival?

Parking kiosks are scattered throughout the UAF parking lots.  You can pay by day or you can visit the UAF Parking office to buy a week long or two week long pass.

I lost my login information. What do I do?

On the login page, simply click "Forgot Username or Email Address? " or "?Forgot Password? " and you'll be prompted to reset your login information.

If I don't want to register online, how can I register?

Registration for FSAF workshops and events occurs fully online, but don't worry! We make it easy for you. If you have any issues with registration, you can contact our offices at 907-474-8869 and we will talk you through it.

My child is under 18 years of age. Can they still participate in workshops?

Workshops at FSAF are for ages 18 and up. In some cases, participants under 18 are allowed. If you are under the age of 18 and interested in a workshop that doesn't specify an age requirement, please submit this form and we will be in touch with you upon approval.

I've registered for a workshop but can no longer attend. Can I get a refund?

Due to the Health and Safety uncertainty of this year, cancellations can be made up until July 11th with a full refund.  If a workshop is cancelled for Health and Safety reasons, the full registration will automatically be refunded to you.

How can I find out more about receiving university credit from FSAF workshops?

You can find more information about UAF credit HERE. Please contact UAF Summer Sessions directly for specific questions about accreditation.

I'm visiting from out of town. Where can I stay during Festival?

Explore Fairbanks offers many resources on places to stay and things to do during your time in Fairbanks.

Do I receive complimentary concert tickets this year?

There are no complimentary tickets this year.  All of our performances, outside of the Jazz Gala Fundraiser, have no admission cost.  

I missed the Opening Day event. How do I get my name tag?

There is no Opening Day event this year.  No Registration Packets or Name Tags.  Simply proceed to your first workshop and they will be ready for you.

What are your Covid Mitigation policies?

FSAF is putting on hundreds of events and workshops at dozens of hosting venues around the borough.  Each venue has its own set of mitigation policies and procedures.  As guests of these venues, we will comply with their requirements.  You can find a list of our venues and their policies on our homepage.